Add a meter read
Meter reads can only be added for basic or deemed meters. AM (interval) reads must be imported via a file.
Reads can be added individually to a meter from within Utilmate. Click on the Services menu, then Basic Reads screen. Click on the + button.
Enter the below information in the Add Basic Reads screen and Save.
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Read Sub Type - this is the type of read:
- ACTUALC is a customer-provided read
- ACTUAL is an actual read from a meter reader
- ACTUAL is a manually estimated read
- INVOICE_EST is an estimated read as part of the invoicing process
- CLOSING is a closing read for a move-out.
- MISREAD is a read done in error (will be ignored for billing purposes).
- OPENING is an opening read for a move in.
- Meter Read - the read value (before multiplier and including any decimal places.
- Read Date - date the read was taken. Can be today or in the past.
- Add Factor - only required if it is a dial meter going around the clock eg from 99950 to 000010.
- Estimate Read - used if you would like Utilmate to estimate a read for you.
- Audit reference - notes or references you have for the read.
Utilmate will check the read in the same way it would a meter read being imported by file.
- If the meter read passes all checks, it will appear in the meter read screen.
- If the meter read fails one or more checks, it will appear in the import meter read dashboard screen for review.
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