Tracey Smith

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Activity overview

Latest activity by Tracey Smith
  • Tracey Smith created an article,

    About reports

    The information compiled by your organisation over time can be accessed through reports, which can be used to make informed decisions.  Reports can take a few seconds or up to several minutes to ge...

  • Tracey Smith created an article,

    Metering - Gate Meter Consumption report

    The Gate Meter Consumption report shows the estimated read for a selected date range or network note (building). It can be run at any time from the reports menu.    FILTERS This report can be filte...

  • Tracey Smith created an article,

    Credit - Aged Debtor Customer Movement report

    The Aged Debtor Customer Movement report selects all customers and shows the closing balance of each customer.  It is a "point-in-time" report and can be run at any time from the reports menu.  It ...

  • Tracey Smith created an article,

    Finance - Ezidebit Payment report

    The Ezidebit Payment shows the payments made for a specified date range and by network node (building). It can be run at any time from the report menu.   FILTERS This report can be filtered by date...

  • Tracey Smith created an article,

    Metering - Estimated AM Reads Report

    The Estimated AM Reads report shows the estimated read for a selected date range or network note (building). It can be run at any time from the reports menu.    FILTERS This report can be filtered ...

  • Tracey Smith created an article,

    Other - MyAlerts Analytics Report

    The MyAlerts Analytics report lets you monitor the alerts of your customer's MyAccount customer portal activity.  It can be run at any time from the report menu.   FILTERS This report can be filter...

  • Tracey Smith created an article,

    Credit - Smoothpay Plan report

    The Smoothpay Plan report selects all customers that are on a smoothpay plan within a given date range and network node (building).  It can be run at any time from the reports menu.    Filters The ...

  • Tracey Smith created an article,

    Compliance - Life Support report

    The Life Support report selects all customers that are flagged life support for a specified date range and network node (building).  It can be run at any time from the reports menu.   FILTERS This ...

  • Tracey Smith created an article,

    Billing - Billed Consumption Summary report

    The Billed Consumption Summary report selects all sites that have been invoiced for more than the selected number of days.  It can be run at any time from the reports menu.   Filters The billed con...

  • Tracey Smith created an article,

    Unbilled Transactions

    Unbilled Transactions are located in the processes section of the Dashboard screen.    There are three types of transaction information available - Summary, Details, and Exceptions.  The default s...