Customer activation file - available columns
| Column | Mandatory | Description |
| account_name | Y | This is the name of the account responsible for paying invoices. Can be an individual, a husband and wife or a company/business name. |
| account_number | N | If you would like to link the account to an existing account number (E.g. add a water account to an existing power account) populate the existing account number here. |
| sales_cust_number | N |
If migrating data from a legacy system or have a separate sales system and want to keep a cross-reference to that account number, enter it here. Please note that if this matches an existing sales customer number in Utilmate, this will do a move in to the site for the existing customer; it will not create a new account. |
| customer_type_code | Y | Use RESIDENT, COMPANY, OCCUPIER or SUNDRY |
| customer_sub_type_code | Y |
Use DEFAULT for all except ones with a RESIDENT type. For these, use OWNER or TENANT. Use DEVELOPER to exclude the customer from move in fees. This can be used when loading a 'Holding' type account for multiple new sites for a new building. Please note that this customer sub type may not be configured. Contact Utilmate support to confirm. |
| account_manager | Y | If the customer has a dedicated account manager enter it here. |
| district_code | N |
NZL, VIC, NSW, SA, QLD, WA, ACT, TAX, NT |
| bill_cycle_code | Y | MONTHLY, QUARTERLY or HOLD |
| promo_allowed | N | Y or N |
| payment_method_type | Y | CHEQUE, DIRECT or CRDCARD |
| dd_bank_account_name | N | Joe Bloggs |
| dd_bank_account_number | N | 00-0000-000000-00 in NZ or 000000-000000 in AUS |
| dd_credit_card_name | N | Joe Bloggs |
| dd_credit_card_number | N | 0000 0000 0000 0000 (or use a third party token). |
| dd_credit_card_expiry | N | 00/00 |
| invoice_delivery_class | Y | EMAIL or POST |
| bond_amount | N | Please enter the amount of the bond being held eg 150. |
| customer_notes | N | |
| contact1_first_name | Y | |
| contact1_last_name | Y | |
| contact1_phone_std | N | The area code. E.g 03, 06 etc (remember, excel often strips off leading zero's!) |
| contact1_phone_no | N | The landline phone number. |
| contact1_mobile_std | N | |
| contact1_mobile_no | N | The mobile phone number (remember, excel often strips off leading zero's!) |
| contact1_date_of_birth | N | DD/MM/YYYY format |
| contact1_drivers_licence | N | Maximum 20 alphanumeric characters |
| contact1_drivers_expiry | N | DD/MM/YYYY format |
| contact1_abn_number | N | |
| contact1_acn_number | N | |
| contact1_email_address | N | Mandatory if the delivery preference is EMAIL. |
| post_addr_desc | N | |
| post_addr_1 | Y | |
| post_addr_2 | Y | |
| post_addr_3 | N | |
| post_post_code | Y | |
| product_type_code | Y | POWER, WATER, GAS, ISP or TELCO |
| site_status_code | Y | A = Active, D = De-energised |
| site_identifier | Y | |
| network_node_code | Y | Must match a network node/ building code already in the system. |
| site_property_name | N | |
| site_unit_type | N | See list values for list of valid unit types |
| site_unit_no | N | |
| site_street_no | N | |
| site_street_no_suffix | N | |
| site_street_name | Y | |
| site_street_type_code | Y | See list values for a list of valid street types |
| site_suburb | Y | |
| site_post_code | Y | |
| site_state | Y | NZL, VIC, NSW, SA, QLD, WA, ACT, TAX, NT |
| site_location_desc | N | |
| metering_type | Y | TOU or DEEMED |
| site_classification_code | N | RES or BUS |
| price_plan_code | Y | Must match a price plan code already in the system. |
| offering_code | Y | STANDARD, or must match an offering code already in the system. |
| move_in_date | Y | DD/MM/YYYY format |
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