Managing your work orders
Open work orders are located on the Dashboard screen. Your work orders queue contains:
- work orders for a customer that was scheduled and assigned to a user
- all work orders that are newly created and require your attention
- all work orders that are sent or set up
All work orders for a customer that were scheduled will appear in open work orders screen for your reference and will have a status of NEW.
To update the work order or change its status can be done in the Services menu, Work Orders tab. Refer Add or edit a work order.
Complete Work Order
When a work order is completed, select the row(s) you want to complete and click Complete button. The work order will be removed from the Open Work Orders in the queue.
Cancel Work Order
To cancel work order, select the row(s) you want to cancel and click Cancel button. The work order will be removed from the Open Work Orders queue.