Audit - email report

The Audit - Email report selects all emails sent for a specified date range.  It can be run at any time from the Reports menu, Audit and select Audit - Email Report. 

Filters

This report can be filtered by date range.

Columns

• Recipients is the email address(s) the email(s) were sent to.
• Status is the last status for the email:
  • Error - Utilmate wasn't able to send the email.  Please raise a support ticket.
  • Dropped - Utilmate delivered it to the customer's mail provider but was rejected.
  • Bounce - Utilmate delivered it to the customer's mail provider, but the email address was incorrect or mailbox was full.
  • Delivered - The email was received by the customer.
  • Open - The customer has opened the email.
  • Click - The customer has clicked on a link in the email.
  • Hold - Utilmate user flagged this as 'DO NOT SEND' from the 'New and Undelivered Email Messages' screen.