Mike Thorne
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Activity overview
Latest activity by Mike Thorne-
Mike Thorne created an article,
Compliance
Utilmate is dedicated to providing you with the necessary support and resources to help you achieve and maintain compliance with relevant regulations and standards. We strive to assist you every st...
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Mike Thorne created an article,
Credit - disconnection checklist report
The Disconnection Checklist report is used to identify customers who are due for disconnection, based on their treatment activity. The primary purpose of this report is to allow users to quickly re...
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Mike Thorne created an article,
Import MSATS Dayzip
Utilmate is not directly connected to MSATS (Market Settlement and Transfer Solutions), which is operated by AEMO (Australian Energy Market Operator).However, Utilmate supports the import of MSATS ...
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Mike Thorne created an article,
Import NZ Registry event detail files
Utilmate and the New Zealand Electricity RegistryUtilmate is not directly integrated with the New Zealand Electricity Registry. However, users can manage switching activities by downloading specifi...
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Mike Thorne created an article,
Concession card import interface
The concession card interface is available to Australian users only and is used to bulk import concession card information onto customer accounts. This interface is useful for scenarios where you ...
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Mike Thorne created an article,
Compliance - New Zealand AV and EIEP reports
For New Zealand electricity retailers, Allocated Volume (AV) reports are required for settlement to the NZX and Electricity Information Exchange Protocol (EIEP) reports are required for reconciliat...
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Mike Thorne created an article,
What is a security group
Utilmate provides seven levels of access for different users. Security groups are assigned to a user to control which menus, screens, and processes the user has access to. Important: A user can ...
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Mike Thorne created an article,
Users security groups - add or remove users
Security groups are assigned to a user to control which menu's, screens and processes the user has access to. Find out what each security group permissions are. Users are located under the Mainten...
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Mike Thorne created an article,
Bulk customer updates interface
The bulk customer update interface is used to update the details of a large number of customers. It will update the billing cycle, treatment type, payment method or credit control status of all ac...
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Mike Thorne created an article,
Xero - receipt mapping and import
Utilmate integrates with Xero to streamline the reconciliation of customer payments. By mapping Xero bank transactions to your Utilmate payment methods, you can automatically import receipts into ...