What is an offering?

An offering is something that is added to a customers account in addition to their price plan or tariffs. 

An offering can apply a large range of charges and discounts to a customer including:

• Fixed $ discounts or charges
• % discounts based on the invoice total
• % discounts based on the usage amount only
• Fixed $ prompt payment or pay on time discounts
• % prompt payment or pay on time discounts on the invoice total
• % prompt payment or pay on time discounts on the usage amount only

These charges and discount can be applied:

• Once or on every invoice
• On a first or final invoice
• Based on additional criteria eg if the customer is on direct debit, if they receive invoices by email, if they have multiple accounts etc)