What's the difference between a charge, receipt & adjustment approval

Charges

Charges are things like reconnection fees, postage fees, late payment fees or direct debit discounts.  They can be added by the system (which are auto-approved) and by users (which require approval).

Adjustments

Adjustments are debit or credit adjustments (otherwise known as journals) which can increase or decrease a customers balance. They can be added by the system (which are auto-approved) and by users (which require approval).

Receipts

Recepts are payments made by customers and can be added by the system (e.g. direct debits), by import file or by users. Only ones manually added by users require approval.