The Basics - Move Out

Managing an existing customer move-out is a key part of closing out an occupancy properly and preparing the property for what comes next. This guide covers the basics of completing a move-out in Utilmate, including finalising resident details, handling charges or refunds, and ensuring all records are accurate. Following these steps will help you keep everything organised, minimise issues, and ensure a smooth transition at the end of an occupancy. 

Other useful resources:

• Move a customer out of a property
• MyAccount move out
• Remove or replace an occupier