Send a free text email

To send a free text email to a customer from Utilmate, click on the Documents menu, and click on the Envelope button. 

Select Write ad-hoc email option from the dropdown list in the  "Send a letter or Email" screen.

Enter your email subject and email body, then click on Preview Email to view the email. When you're happy with the adhoc email, click Generate.

The email text that you've entered with be inserted into {{email_freetext}} merge field in the FreeFormTemplate HTML template, and placed in your email queue for sending.