Add a receipt

Adding receipts in Utilmate allows you to accurately record and track payments against customer accounts, ensuring your financial records stay up to date and transparent. By attaching receipts to transactions, you create a clear audit trail that supports reconciliation, reporting, and customer enquiries.

Although the bulk of receipts are imported using the receipts import interface, from time to time there may be a need to manually add a receipt to a customer.  This could be:

• for over-the-counter payments taken from customers
• cheques received from customers
• missed payments

To add a receipt to a customer, click on the Accounts Receivable menu, then Transaction List and select Add Receipt from the Receipt Actions drop-down.

Enter the amount, receipt date and a reference number (optional), then Save.

When finished, the receipt will appear in the charge, receipt and adjustment approval dashboard screen for approval.