Payment plan - edit

Editing a payment plan allows you to update an existing arrangement to reflect changes in a customer’s payment terms.

This may include adjusting instalment amounts, payment dates, or the overall schedule if a customer’s circumstances change. Keeping payment plans up to date ensures the agreed arrangement is accurately reflected and helps maintain a clear path for recovering outstanding balances.

In Utilmate, editing a payment plan ensures billing and collections remain aligned with the latest agreement, supporting accurate account management and a consistent customer experience.

To edit an instalment, click on the Accounts Receivable menu, then Payment Plans, and click on the Edit button.

Select the instalment you wish to edit from the dropdown list.

Enter the new amount and date. If you want to average out the difference across all subsequent payments, check the Yes radio button, then click Save.