Timing Profiles - add or edit

In the electricity sector, Timing Profiles specify the specific times and days on which different electricity tariff rates apply. They are commonly used for Time-of-Use (TOU) pricing, where electricity costs vary depending on when energy is consumed.

Timing Profiles determine:

Peak periods – when demand is highest and rates are more expensive
Off-peak periods – lower demand times with cheaper rates
Shoulder periods – mid-range pricing between peak and off-peak
Special schedules such as controlled load, weekends, public holidays, or seasonal tariffs

For example, a Timing Profile might define:

Peak: Weekdays 3pm–9pm
Shoulder: Weekdays 7am–3pm and 9pm–10pm
Off-Peak: 10pm–7am daily

These profiles are linked to pricing plans and meters to ensure customers are billed the correct rate based on when electricity is used. Timing Profiles are especially important for smart meters, solar tariffs, controlled loads, and demand-based pricing structures.

Add a timing profile

To add a timing profile, go to the Billing & Invoicing menu, then Timing Profiles. Click on the Add button.

Enter the below information in the 'Add Timing Profile' screen.

• Description
• Code
• Product type - The product type of the meters this profile is for
• Timing profile class - Important, TOU meters can have a timing profile class assigned to it. Price plans which have a timing profile applied to it must match the timing profile class assigned to a meter. 

The timing profile class of a individual meter is assigned in the Services screen for an account.
Services -> Meters -> Timing Profile

After entering the above information, add a new meter types using the 'Add meter type' button.
For these meter types enter: 

• Description
• Code
• Meter Class
• Price Class - When a timing profile is applied to a price plan its price class corresponds to a schedule and a unit rate. This price class should be unique within its timing profile.

Once the meter type have been added, create new schedules by dragging the meter type to the timeline.

• Schedules can be moved by selecting and dragging the block left or right on the timeline (While not obstructed by another schedule)
• Schedules can be resized by using the handle when hovering over the schedule
• Schedules can be removed using the 'X' button

Once all details of the timing profile are entered click Save.

Important - Schedules must cover a 24 hour period for a timing profile to be valid.

Timing Profiles can have 4 different types of schedules

• All Day - Timing is active always (unless its a public holiday)
• Week Days - Only applies to weekdays
• Weekends - Only applies to weekends
• Public holidays - When it is a public holiday, timing is replaces other schedules regardless of day of the week.

Week days & weekends are enabled together.

When setting up more complicated timing profiles, All days schedules take priority and will block weekday and weekend schedules.

Note it is not required to use 'All day' schedules in conjunction with weekend/weekday schedules. The Above profile is equivalent to the below profile.

Note: Editing of any timing profile where the account has been billed is disabled. These will remain as remain as read-only.
Additionally editing of seasonal timing profiles in not current supported. Please submit a support ticket if this is required.

Edit or View a timing profile

To edit or view an existing timing profile, go to the Billing & Invoicing menu, then Timing Profiles. Click on the Edit button.



Timing profiles that are not associated with a billed price plan can edited the same way as creating a new timing profile. If the a timing profile does have a billed price plan associated it will look as the follows.